CAREERS

JOIN OUR TEAM

CV ready? CLICK HERE TO APPLY.

FRONT DESK RECEPTIONIST AND BEAUTY ADVISOR

A beauty advisor is responsible for demonstrating product knowledge and selling products in store! Most importantly, A beauty advisor is responsible for having fun and creating an unforgettable experience for our clients.

We are looking for a candidate who wants to be part of our ever growing and dynamic culture. At MSMETICS, Customer service is our main priority, and we want you to be excited about relentlessly delighting and offering services to the customer.

We are seeking a passionate individual to become our front desk receptionist and Beauty Advisor at our store in Lekki Phase 1.

Responsibilities

  • Greet customers in a friendly, professional, and timely manner
  • Answer, direct and manage all inbound telephone inquiries
  • Respond to e-mail, Instagram DMs and in-person inquiries from clients and wholesale partners
  • Provide honest advice to customers regarding products
  • Execute the appropriate selling behaviours consistently to achieve personal and team results
  • Build our client base through establishing and maintaining strong customer relationships, follow-up on satisfaction of purchases and notifying customers of events/promotions
  • Leverage Product Knowledge as a differentiating factor in the service experience
  • Understand the competitive market and be aware of the trends and new products
  • Assist in the execution of special events, seasonal gift with purchase and holiday programs
  • Perform daily department maintenance including light inventory work, re- merchandising, transfers, and price markdowns
  • Organize, maintain, and coordinate office records and files in their proper locations
  • Appropriately file and submit reports at the end of each day; scan and submit pos slips
  • Perform general clerical duties – typing, photocopying, mailing, filing, printing
  • Other related duties as assigned

 

Requirements

Education:

  • Post-Secondary education

Skills:

  • knowledge of major Microsoft office programs and Familiarity with major social media platforms (e.g., Facebook, Twitter, YouTube, Instagram, TikTok, etc.)
  • Excellent verbal/written communications skills and the ability to influence sales at all levels in a clear and concise manner.
  • Strong communication and customer service skills
  • Demonstrated ability to develop relationships with customers, coworkers, and vendors
  • Ability to problem solve and prioritize in a fast-paced environment
  • Passionate and knowledgeable of cosmetics trends
  • Fast learner with strong organizational skills
  • Experience in retail, customer service and beauty industry is a plus

Benefits:

  • Company events
  • Health insurance
  • Bonus
  • Paid time off
  • Store discount
  • Growth Opportunities

Schedule:

  • 8-hour shift (9am-5pm)
  • Weekend availability (Twice a month)
  • Trade Show Availability

Salary

70,000 - 85,000naira

How To Apply

 Send a copy of your CV to careers@msmetics.com

 

 

 

×